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Questions and Answers

Questions about Payment

Is there a commission for payment?
Yes, a commission may be charged depending on the payment method. Payments through online banking or cashless transactions are made without a commission.

What is the fastest payment method?
When paying by any method, the crediting occurs within 1 minute, except for cashless payments.

I paid by card, but the payment has not been credited. What should I do?
Check if the amount was deducted from your card. If it was deducted, please contact our support, and we will manually check the payment and credit it. If it was not deducted, please try to pay again.

I am not from Russia, and I cannot pay by card. How can I pay?
Try paying by card through another payment aggregator, such as Paymaster or Interkassa.

Can I pay with bitcoins?
Yes, you can pay through an aggregator. When paying with cryptocurrency, we also ask you to top up your balance by 1 ruble using any other method. In case of refusal, we reserve the right to suspend the provision of services.

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